Why High Emotional Quotient At Work Is Equally Important As Your Degree?


Crying At Work

Imagine having a breakup over the phone in the middle of a workday. We know it sounds terrible, right? You are trying hard to concentrate on that meeting but your brain is replaying the arguments you had last week with your partner. Occasionally, you are bursting into tears when colleagues pour their sympathies on you and your supervisor is straightway disappointed with you. Quite an embarrassment! 

And then you accidentally send the wrong file to a client. 

To avoid such circumstances, the hiring team of various companies often attach considerable weightage to the emotional quotient of the candidate.

How Does Emotional Quotient Matter? 

An emotional quotient also known as emotional intelligence refers to the faculty of recognising and understanding emotions

Research reveals that emotional quotient is the key component that sets brilliant performers apart from others. In a more elaborate term, an employee’s emotional quotient determines how they react to situations and how well they handle impediments in their professional as well as personal lives. It is also seen as one of the top skills applied to build and maintain relationships.

Five Components of Emotional Quotient

In the 1990s psychologist Daniel Goleman developed five components that denote better emotional quotient at work. Let’s have a detailed look at the key takeaways.

  1. Self-Awareness– It is the process of acquainting yourself with your emotions and emotional triggers. A key contributor to restoring a higher emotional quotient, self-awareness gives you the ability to be aware of your feelings and helps you understand the way others perceive your emotions. You can improve it by stepping out of your comfort zone, revisiting your values, not making decisions in a highly elated or upset state of mind, and asking for help.
  2. Self-Regulation– The way of adjusting as well as controlling your emotions to conceive positivity is a powerful ingredient in displaying a better emotional quotient. When you are in control of your feelings, the results will have limited to no effect on others around you. For instance, if you don’t control your tears and start shedding them profusely in front of your coworkers, they might get distracted and rush toward comforting you, ultimately hampering their work.
  3. Intrinsic Motivation– Intrinsic Motivation refers to the innate desire and urge to do something. It is apparently related to emotional quotient as your desires can foster a plethora of feelings toward something. Intrinsic motivation keeps you focused on your goals. Rather than seeking external compensation, it would make you do things because you are passionate about it.
  4. Empathy– Empathy refers to the prowess of comprehending another’s feelings and is crucial in depicting a greater emotional quotient. This ability lets you handle workplace situations more efficiently. For instance, reacting with empathy towards a colleague that is portraying signs of distress could help you soothe circumstances that might have turned worse otherwise.
  5. Social Skills– The concept of social skills with respect to emotional quotient implies the skills required to manage and induce other people’s emotions constructively. For instance, if you flaunt a smiling face at your colleague, they will definitely return the gesture with a smile maybe or a greeting, supporting an exchange of positive vibes. 

Final Thoughts

In a nutshell, a higher emotional quotient is crucial at work so you can sense, reason with, perceive, and regulate other’s as well as your emotions. Being able to deal with emotions gives you the adeptness to help and guide people which will help you in return to be content and perform better. So, keep calm and spread calmness. That’s the ultimate motto of emotional quotient. 

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